Cancellation Policy

We understand that unexpected circumstances may arise, and we strive to accommodate our clients' needs with flexibility and understanding. To ensure a positive experience for everyone, we have implemented the following cancellation policy:

• Free Single Monthly Cancellation:
  • Clients are entitled to one (1) cancellation per calendar month without incurring any fees or penalties.
  • This free cancellation allows you the flexibility to manage your schedule effectively.

• Subsequent Cancellations:
  • Following the free monthly cancellation, any additional cancellations within the same month will be subject to a $40 cancellation fee.

How to Cancel

To cancel an appointment or reservation, please contact our customer service team at least 24 hours in advance. This will allow us to better assist you and make the necessary adjustments.

Reasons for the Cancellation Policy

• Our cancellation policy is in place to ensure the fair treatment of both our clients and service providers.
• It helps us manage our schedules efficiently, providing optimal service to all clients.
• The nominal fee for subsequent cancellations covers the administrative costs associated with lost revenue and rescheduling and allows us to continue providing high-quality services.

Exceptional Circumstances

We understand that there may be instances beyond your control. In cases of emergencies or unforeseen circumstances, please reach out to us directly, and we will assess each situation individually with empathy and understanding.

Refunds

The $40 cancellation fee is non-refundable, as it goes toward covering administrative costs associated with processing cancellations and rescheduling.

We appreciate your understanding and cooperation with our cancellation policy. If you have any questions or concerns, feel free to contact our customer service team. Thank you for choosing our services, and we look forward to serving you with excellence.